Care Opinion
Care Opinion is a place where you can share your experience of health or care services, and help make them better for everyone.
At Care Opinion we make it safe and simple to share your story online and see other people’s stories too. You can see how stories are leading to change.
We think that by sharing honest experiences of care, we learn to see the world differently. Working together, we can all help make care better.
- Source: careopinion.org.uk
- Pharmacy Resource: Various
- Register to Access Content: No
healthtalk.org
healthtalk.org provides free, reliable information about health issues, by sharing people’s real-life experiences. You can watch people sharing their stories about cancer, autism, motor-neurone disease, pregnancy, drugs, depression and much more.
healthtalk.org comes from a unique partnership between a charity called DIPEx and The Health Experiences Research Group or ‘HERG’ at The University of Oxford’s Nuffield Department of Primary Healthcare Sciences.
- Source: healthtalk.org
- Pharmacy Resource: Various
- Register to Access Content: No
Patient.info discussion forums
Whether it’s experience of a medical condition, a medicine, a treatment, or a service, it is very likely that someone has been in a similar situation. Read about and share your experiences here.
- Source: patient.info
- Pharmacy Resource: Forums
- Register to Access Content: No
Picker: Pateint Centred Care Improvement
Picker is an international charity working across social and health care. Established in 2000, the organisation continues to have a significant impact in the field of person and family centred care.
We use patient experience of healthcare to identify priorities in delivering the highest care quality. We measure experiences to uncover incidences of excellent and poor healthcare delivery. We work across health and social care systems to support organisations to improve the quality of patient care.
- Source: picker.org
- Pharmacy Resource: Various
- Register to Access Content: No
We are the world’s largest social network for health, with 1 million members across the globe, and growing. We connect people with the same health conditions, where they can share experiences and get answers to questions about their chronic conditions and wellbeing needs – empowering people with knowledge for enhanced self-care.
- Source: healthunlocked.com
- Pharmacy Resource: Various
- Register to Access Content: Yes – registration is FREE
PatientsLikeMe
PatientsLikeMe is a platform that helps patients improve their outcomes by connecting with and learning from thousands of others just like them. Here patients can share their experience, and in the process they help the next person diagnosed learn what could really work for them and they help researchers shorten the path to new treatments.
- Source: patientslikeme.com
- Pharmacy Resource: Various
- Register to Access Content: No
Patient experience in adult NHS services: improving the experience of care for people using adult NHS services
National Institute for Health and Care Excellence (NICE) Guidance
This guideline covers the components of a good patient experience. It aims to make sure that all adults using NHS services have the best possible experience of care.
- Source: nice.org.uk
- Pharmacy Resource: Guideline
- Register to Access Content: No
This report provides the results from a survey of public attitudes towards, and perceptions of, the NHS and social care services. The survey is the latest in a series of surveys that tracks public perceptions and attitudes over time.
- Source: gov.uk
- Pharmacy Resource: Report
- Register to Access Content: No
NHS Staff Tracking Research – Winter 2011
The NHS Staff Attitudes Tracking survey has been conducted at regular intervals since 2008. It provides an overview of NHS staff morale and engagement, plus awareness of attitudes towards a range of DH and NHS initiatives. The questionnaire includes a core module covering staff morale/advocacy and there is flexibility that allows us to ensure that the survey reflects the most current issues facing the NHS. It is unique in that it is the only NHS workforce survey that includes a robust sample of NHS staff working in a range of primary, secondary and community settings.
- Source: gov.uk
- Pharmacy Resource: Report
- Register to Access Content: No
Public satisfaction with the NHS and social care in 2018
Results from the British Social Attitudes survey
- Source: kingsfund.org.uk
- Pharmacy Resource: Results
- Register to Access Content: No
The Mid Staffordshire NHS Foundation Trust Public Inquiry – Chaired by Robert Francis QC
Final Report
The Mid Staffordshire NHS Foundation Trust Public Inquiry was announced, following the Statement to the House of Commons on 9 June 2010 by the Secretary of State for Health (Andrew Lansley MP).
This Inquiry, governed by the Inquiries Act 2005, will examine the commissioning, supervisory and regulatory organisations in relation to their monitoring role at Mid Staffordshire NHS Foundation Trust between January 2005 and March 2009. It will consider why the serious problems at the Trust were not identified and acted on sooner, and will identify important lessons to be learnt for the future of patient care.
- Source: webarchive.nationalarchives.gov.uk
- Pharmacy Resource: Report
- Register to Access Content: No
This document sets out the government’s initial response to Robert Francis QC’s report on the Mid Staffordshire NHS Foundation Trust public inquiry.
It details actions to ensure that patients are the first and foremost consideration of the health and care system and everyone who works in it.
- Source: gov.uk
- Pharmacy Resource: Document
- Register to Access Content: No
Mid Staffordshire NHS FT public inquiry: government response
The government’s further response to Robert Francis QC’s report on the Mid Staffordshire NHS Foundation Trust public inquiry.
These documents build on the government’s initial response: Patients First and Foremost, which was published in March 2013.
They explain the changes that have been put in place since the initial response was published, and set out how the whole health and care system will prioritise and build on this. Volume 2 outlines the responses to each of the 290 recommendations made by the public inquiry.
- Source: gov.uk
- Pharmacy Resource: Documents
- Register to Access Content: No
The Francis Report – implications for community pharmacy
A PSNC Briefing on the Francis Report summarises the key points from the Inquiry and the DH response. The briefing also highlights some of the actions and issues raised in the DH response that could be applied to community pharmacy.
- Source: psnc.org.uk
- Pharmacy Resource: Briefing
- Register to Access Content: No
The Francis Report – implications for community pharmacy
A PSNC Briefing on the Francis Report summarises the key points from the Inquiry and the DH response. The briefing also highlights some of the actions and issues raised in the DH response that could be applied to community pharmacy.
- Source: psnc.org.uk
- Pharmacy Resource: Briefing
- Register to Access Content: No
Pharmacy Resources Last Checked: 30/09/2021